2020欧洲杯分组赛程

Employee Service Center

Increase shared services efficiencies when employees request help in a unified service center. Automate processes and hide complexity.

Benefits

Improve employee experiences by providing a single place to easily get service from HR, IT, or other departments in the organization.

Reduce caseloads and requests by making it easy for employees to find relevant, accurate, and consistent information across departments.

Easily communicate important and relevant information to targeted sets of employees.

Application Highlights

Empower employees with user-specific content, relevant information, and built-in collaboration

Empower employees with user-specific content, relevant information, and built-in collaboration

2020欧洲杯分组赛程Empower employees with user-specific content, relevant information, and built-in collaboration

2020欧洲杯分组赛程Direct employees to take required actions--such as approvals, signatures, or forms--using tasking

Direct employees to take required actions--such as approvals, signatures, or forms--using tasking

2020欧洲杯分组赛程Direct employees to take required actions--such as approvals, signatures, or forms--using tasking

2020欧洲杯分组赛程Easily access services anytime, for any department, from any device

Easily access services anytime, for any department, from any device.

2020欧洲杯分组赛程Easily access services anytime, for any department, from any device

2020欧洲杯分组赛程Integrated case management lets employees get help easily

Integrated case management lets employees get help easily

Integrated case management lets employees get help easily

Virtual and live chat give employees answers fast

Virtual and live chat give employees answers fast

Virtual and live chat give employees answers fast

Design and publish custom branded sites

Design and publish custom branded sites

Design and publish custom branded sites

Feature Details

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  • Virtual Agent

    2020欧洲杯分组赛程Employees can get answers to questions using the automated, conversational chat bot. It uses natural language understanding and is accessible from popular team collaboration tools, like Slack or MS Teams.

  • Targeted Campaigns and Content Automation

    Serve up timely, relevant, targeted content to employees based on location, role, and job type. Deliver omni‑channel info to employees on desktops or mobile devices. Evaluate effectiveness and track results using campaign analytics.

  • Search

    2020欧洲杯分组赛程A Google‑style search allows employees to quickly and easily find relevant content from any department and can retrieve results from knowledge, services, and forums. Employees see suggested matches based on what they type.

  • Integrated Case Management

    2020欧洲杯分组赛程When additional support or services are needed, employees can open and monitor cases directly, without going to a separate system.

  • Tasking

    When employees action is needed to support a process, the application guides employee through the tasks they need to accomplish.

  • Employee Forums

    Allow employees to engage in internal discussions. Organizations can also deliver campaign content directly to a forum

  • Responsive Design

    2020欧洲杯分组赛程Whether employees access the site from mobile phones, tablets, or a desktop, content looks great and fits right on any size device.

  • Electronic Signatures

    Editable, personalized PDF forms can be generated by mapping fields to existing employee information. The resulting form can be signed electronically, saving the need to print, sign, scan, and send the document back via email.

  • Help When It’s Needed

    2020欧洲杯分组赛程Employees can use chat to get an immediate response and agents can create a case from the chat with all chat history stored within the case.

  • Site Builder

    Go beyond simply adding your logo. You can create a fully custom branded site to match your organization's look and feel.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

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2020欧洲杯分组赛程

2020欧洲杯分组赛程

2020欧洲杯分组赛程

2020欧洲杯分组赛程

2020欧洲杯分组赛程

2020欧洲杯分组赛程

2020欧洲杯分组赛程

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    2020欧洲杯分组赛程

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    2020欧洲杯分组赛程

    2020欧洲杯分组赛程